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Resources and support services
We are passionate about creating bespoke solutions and providing you with the support you need.
Lighthouse Knowledge base:
Security and General System Information:
Torque Software Fair Use Policy
System Administrators and Global Settings
Lighthouse Installation and Upgrade guide
Lighthouse SSO Overview and Installation Guide
Lighthouse Cloud Migration Guide
Lighthouse Cyber Security Guide
Register Lighthouse in Azure Active Directory
Lighthouse Authentication Best Practice
Changing the Mail Server Email Address in Lighthouse
Lighthouse IRAP Certification Assessment (Hosting Platform)
Lighthouse IRAP Certification Assessment (Software Application)
Essentials:
Enterprise Governance Automation:
User Group:
Lighthouse User Group Presentation 28th September 2023
Lighthouse User Group Presentation 29th March 2023
Lighthouse User Group Presentation 28th February 2023
Lighthouse User Group Presentation 15th November 2022
Lighthouse User Group Presentation 12th October 2022
Lighthouse User Group Presentation 8th September 2022
Lighthouse User Group Presentation 3rd August 2022
Lighthouse User Group Presentation 8th June 2022
Lighthouse User Group Presentation 12th May 2022
Lighthouse User Group Presentation 24th March 2022
Lighthouse User Group Presentation 17th February 2022
FCMS User Group Presentation 4th September 2019
Data Handling:
Any discrepancies need to be submitted via email to helpdesk@torquesoftware.com.au.
Torque Software’s data is stored in customer-defined storage areas (or Buckets). This infrastructure creates data separation and is supported by highly available Amazon Web. It is hosted on the Amazon Web Services EC2 Cloud located in Sydney, Australia. Amazon runs many of the largest and most security-conscious sites on the internet. For more information on Amazon’s EC2 Cloud, visit https://aws.amazon.com/ec2/