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Resources and support services

We are passionate about creating bespoke solutions and providing you with the support you need.

If you’re a current Lighthouse user, be sure to check out our Knowledge Base for all user guides and training video resources. Please contact helpdesk@torque.software if you are unable to locate a specific user guide or video resource.

Data Handling:

Any discrepancies need to be submitted via email to helpdesk@torquesoftware.com.au.

Torque Software’s data is stored in customer-defined storage areas (or Buckets). This infrastructure creates data separation and is supported by highly available Amazon Web. It is hosted on the Amazon Web Services EC2 Cloud located in Sydney, Australia. Amazon runs many of the largest and most security-conscious sites on the internet. For more information on Amazon’s EC2 Cloud, visit https://aws.amazon.com/ec2/

contact our support team